Utility Accounts

New accounts

Application for Water/Sewer/Trash Service are required to set up new water accounts. Renters must also have a Landlord Authorization Form completed and returned with the application. Application(s), form(s), and utility deposit are due before water/sewer/trash service begins.

Water meters are the property of the Town of Glasgow. A $250 fine applies for tampering with the water meter. If you have questions regarding water/sewer/trash service or billing, contact us at (540) 258-2246.

In Town Residential

$25.00 new account fee (non-refundable) (renters/owners)
$200.00 deposit
Total: $225.00

In Town Business/Commercial

$25.00 new account fee (non-refundable)
$250.00 deposit
Total: $275.00

Outside Corporate Limits Business/Commercial

$25.00 new account fee (non-refundable)
$250.00deposit
Total: $275.00

ways to Pay your Invoice

Mail a copy of your invoice and check to: the Town of Glasgow, PO Box 326, Glasgow, VA 24555
Deposit payment in the night deposit slot at Glasgow Town Hall.
Pay in person at Glasgow Town Hall, Monday - Friday, 8:00 AM – 4:30 PM
Pay online at glasgowvirginia.org, go to Doing Business on the homepage, in the drop-down box, choose On-Line Bill Pay. You must have your six-digit account number and phone number registered to pay online. You will be charged a 2.95% service fee for paying online. (Use the link below)
Call 1-844-267-9327 (temporarily unavailable). You must have your six-digit account number and a phone number registered to pay with the toll-free number. You will be charged a 2.95% service fee for paying with the toll-free number.

Pay Online

Closing Accounts

To terminate water/sewer/trash service, a Disconnection Notice must be filled out and signed at Glasgow Town Hall. You are responsible for this account until the Town of Glasgow receives a signed Disconnection Notice.

Deposits are applied to final bills. Any remaining balance is refunded by check. Should your bill be larger than your deposit, you will be billed for the remaining balance.

Turn My Water Off

If you want to temporarily shut off your water without closing your account, let us know using the form below. Water Reconnect Fee: $36.75

rates

In-Town Residential

Water $35.00 (3,000 gallons) plus .54/100 over gallons
Sewer $36.50 (3,000 gallons) plus .26/100 over 3,000 gallons
Trash - no charge

New Water Account - $225.00 to open water account ($200.00 returned when account closed)

Outside Town limits residential

Water $47.25 (3,000 gallons) plus .89/100 over gallons
Sewer $36.50 (3,000 gallons) plus .66/100 over 3,000 gallons

in-town business/commercial

Water $46.00 (2,000 gallons) plus .54/100 over 2,000 gallons
Sewer $36.50 (2,000 gallons) plus .26/100 over 2,000 gallons

Outside-town business/commercial

Water $66.00 (2,000 gallons) plus

              $2.30/100 2,001-15,000 gallons
             $2.00/100 15,001-30,000 gallons
             $1.58/100 30,001-45,000 gallons
             $1.26/100 45,001-60,000 gallons
             $.84/100 over 60,000 gallons

Sewer $ 43.00 (2,000 gallons) plus

$.66/100 over 2,000 gallons

Additional Information

Water Reconnect Fee: $36.75

Sewer Tap Fee: In-Town Limits $2,500

Outside Corp. Limits $5,000

Water Tap Fee: In-Town Limits $2,500

Outside Corp. Limits $5,000

Special Note on Water Meters:

Do not stack brush, trash, etc., or park vehicles on top of water meter.

Do not mow/weed-eat over water meter.

Per Glasgow Town Ordinance Sec. 6-27, penalty for destruction or tampering of Town water service, you will be charged for new replacement of meter and labor if meter is damaged.

Replacement cost of water meter: $150.00
Replacement cost of radio read transmitter: $135.00
Replacement cost of transmitter extension: $ 8.00
Replacement cost of top of transmitter: $ 17.50
Manhour: $ 45.00/hour

Other Rates

Rockbridge County Sewer PSA

$.86/100 gallons

Septage Customers

$.76/100 gallons

Annual Bulk Water Permit

$52.50 per calendar year

Bulk Water Customers

$.033/gallon

utility accounts